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How do I tell where an
item is in the approval workflow?
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As a supplier, you do not
have visibility to the workflows. You
will need to contact the TI Hiring
Manager/Project Manager for updates
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How can I receive
remittance information for my invoices?
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If you’d like to receive
remittance information, please submit a
STARS ticket to the TI IQN helpdesk and
we can get you setup. We will need your
supplier name and the e-mail address the
remittance should be sent to
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I have submitted an
invoice in IQN. How can I tell when I
will be paid?
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All invoices which
receive final approval by Tuesday at
noon will be submitted for processing in
SAP on Wednesday. These invoices will
then be paid based off of the payment
terms listed in SAP.
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How do I obtain my IQN
user name and password?
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You should receive an
e-mail from IQNavigator with your user
name and password once the supplier has
been setup in the application
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I am a contractor and
cannot login to enter time or expenses.
How do I get my password reset?
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To get your password
reset, you will need to contact your
supplier
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What’s the status of a
submitted candidate?
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Please contact the Hiring
Manager to determine the status on a
submitted candidate