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U.S. Frequently Asked Questions
 
§  How do I tell where an item is in the approval workflow?
§  How can I receive remittance information for my invoices?
§  I have submitted an invoice in IQN, How can I tell when it will be paid?
§  How do I obtain my IQN user name and password?
§  I am a contractor and cannot login to enter time or expenses.  How do I get my password reset?
§  What’s the status of a submitted candidate?
 
 
§          How do I tell where an item is in the approval workflow? (back to top)
 
As a supplier, you do not have visibility to the workflows.  You will need to contact the TI Hiring Manager/Project Manager for updates
 
 
§          How can I receive remittance information for my invoices? (back to top)
 
If you’d like to receive remittance information, please submit a STARS ticket to the TI IQN helpdesk and we can get you setup.  We will need your supplier name and the e-mail address the remittance should be sent to
 
 
§          I have submitted an invoice in IQN.  How can I tell when I will be paid? (back to top)
 
All invoices which receive final approval by Tuesday at noon will be submitted for processing in SAP on Wednesday.  These invoices will then be paid based off of the payment terms listed in SAP.
 
 
§          How do I obtain my IQN user name and password? (back to top)
 
You should receive an e-mail from IQNavigator with your user name and password once the supplier has been setup in the application
 
 
§          I am a contractor and cannot login to enter time or expenses.  How do I get my password reset? (back to top)
 
To get your password reset, you will need to contact your supplier
 
 
§          What’s the status of a submitted candidate? (back to top)
 
Please contact the Hiring Manager to determine the status on a submitted candidate
 
 

 

 

 

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